Introduction

This Privacy Policy (together with our Terms of Service) sets out the basis on which personal information is collected from you or provided to us. Please read it carefully to understand our views and practices regarding your personal information.

The website of Hospitality and Business Services Gašper Kos s.p., together with the online store, is available at https://cateringkos.si/ (hereinafter referred to as the “Website”), and is operated by:

Hospitality and Business Services Gašper Kos s.p.

Slovenija

VAT number: SI67575269 

Company registration number: 8492026000

Email: info@cateringkos.si

(hereinafter referred to as “Gašper Kos s.p.” or “we”, “us”, “our”).

Hereinafter, all of our services or products available on our Website may be referred to as the “service” or “products” or collectively the “business”. All visitors to the Website, whether guests or registered users, are hereinafter referred to as the “User” or “Users”. We may change this Privacy Policy at any time without prior notice. For all communications with us, please use the email address provided above exclusively. 

Legislation

As a data controller, we ensure that all user data is processed in accordance with currently applicable EU data protection legislation.

By viewing and using our Website, as well as by making purchases on the Website, the User is deemed to have read, understood and agreed to this Privacy Policy.

Minors who wish to use the Website must be supervised by at least one of their parents. We are not responsible if minors use the Website without the necessary parental supervision. 

Cookies

We may use cookies on the Website that are associated with this domain and all its subdomains. We use cookies to distinguish you from other users of our Website. This helps us to provide you with a good user experience when you browse our website and also allows us to regularly improve our Website.

A cookie is a small amount of data, often including an anonymous unique identifier, that is sent from the browser to the device with which the User accesses the Website and is stored on this device until deleted. Users will always be warned about this in advance and the procedure will only be carried out if the User agrees. Although cookies are necessary to be able to fully use the Website and all its functions, users can always refuse to accept cookies.

Cookies can be ours or from third parties. If possible, we do not store any personal data in cookies that can identify individuals. Our cookies are only necessary for displaying the Website and for a good user experience on it. Third-party cookies can be used to track the User or other activities. When consenting to the loading of cookies, we will always clearly display a list of cookies and allow consent for individual sets of cookies and/or individual cookies.

Information we may collect from you

We may collect and process the following personal data from you on the Website:

Information you provide by filling in forms on our website, which includes data provided when registering to use our website, subscribing to our newsletter, posting reviews or other material on our website, or requesting further services.

Information collected when you enter sweepstakes or promotions.

Information when you report a problem with our website.

Information when you complete optional surveys that we use for research purposes.

If you have contacted us through or because of the Website, we may keep a record of all correspondence.

Details of purchases you make on our website and the fulfillment of our obligations in relation to your purchases.

Details of your visits to our website, including visit data, location data, logs and other communication data, whether necessary for our own purposes of doing business with you or otherwise, and the resources you access.

Personal data collection method

We collect information based on forms that need to be filled out or processes that need to be completed by entering data. The data we collect is provided voluntarily. In the case of an online purchase, the User is obliged to provide only the data strictly necessary to perform our obligations under this purchase. 

Required and optional personal data

As part of using the Website, we may ask users to complete forms or questionnaires in which certain fields are mandatory or required for the provision of our services. This will be clearly stated. Other fields are not mandatory.

The goal of collecting contact information is to contact users more quickly and/or obtain information that is important for the performance of our obligations in the context of doing business with you.

IP addresses

We may collect information about your device, including your IP address, operating system, and browser type, if available, for system administration and to improve your experience on the website. We may share your IP address with third parties, of which we will specifically notify users.

Storage and transfer

All information you provide to us is stored on secure servers. All payment processes will be appropriately protected. The password that allows you to access certain parts of our website may have been generated for you by our system or you may have set it yourself. In any case, you are responsible for keeping this password confidential. We expect you not to share this password with any other person or service and thus not to trigger any possible loss or misuse of your personal data that may arise from the inappropriate use of your password. Unfortunately, the transmission of information over the Internet is not always completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data sent to our Website; any transmission is at your own risk. Once we receive your data, we will use procedures and security features to try to prevent unauthorized access.

The data we collect from you is stored within the European Economic Area (“EEA”). It is possible that your personal data may be transferred, stored or processed outside the EEA, but only where this is strictly necessary and adequately protected. This may include our staff operating outside the EEA, or our suppliers. Such staff may be involved in, among other things, fulfilling our obligations in relation to your purchases, processing your payment details and providing necessary support services. By submitting your personal data, you consent to the possible transfer, storage or processing of your personal data. We will take all necessary steps to ensure that your personal data is processed securely and in accordance with this Privacy Policy.

Objectives and use

Personal data may only be collected and processed by us for one of the following purposes:

To ensure that content from our Website is presented in the most effective way for you and your device.

To fulfill obligations and rights arising from business between our company and the User, which may also include our partners as third parties;

To register and participate in promotional activities (including prize draws);

For research and statistical purposes;

To improve the content and quality of services;

To define group profiles (not individual user profiles);

If you do not want us to use your information in this way, please either tick the appropriate box on the form on which we collect your information, if possible, or unsubscribe from receiving emails if you receive them, or notify us at our official email address.

Right to access and rectify personal data

You have the right to access and review all the data we hold about you. Users can check all their personal data that we collect and process at any time by logging into their user account or by sending us an email to our official email address.

The request to access and verify user data must come from the same email address the user used to log in. Upon receipt of the request, the user will be notified of the status of their personal data as soon as possible.

In the event of errors in personal data, the User may request us to correct or amend this data. If the User believes that the service does not comply with the law on the protection of personal data, he or she may contact us via e-mail.

Consent and removal

If the User wishes to have their personal data deleted from our databases, they can request deletion by email or regular mail using the contact details mentioned in the first article of this Privacy Policy. We undertake to remove personal data as soon as possible, except for personal data that we are required to retain in accordance with the law. 

Ownership and Disclosure

All data is used only in accordance with the principles and provisions of this privacy policy. All personal data is the property of the User, and all data and information on the Website, as well as statistical data and data on purchases made, are our property.

We may disclose your personal information to third parties:

In the event that we sell or buy a business interest, we may disclose personal data to the future seller or buyer of that business interest, but only for the purpose of fulfilling obligations arising from purchases made by Users.

If part or all of our assets are sold to a third party or third parties, our Users' personal information may be one of the transferred assets.

If we are under a duty to disclose or share your personal information in order to comply with any legal obligation or to enforce or apply our Terms of Business or fulfill our obligations under our business with you or to protect the rights, property or safety of our company or our partners. This includes, in particular, sharing information with companies and organisations for fraud protection and credit risk reduction.